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For agencies

They gave you the brief. Nobody wrote it down.

An agency runs several brands at once, feedback arrives on three channels, and six weeks later nobody knows why that decision was made.

  • The original brief was given in a meeting and written down nowhere
  • Client feedback is spread across WhatsApp, Telegram and email
  • “But they already approved this” — and there is no record
  • The account manager changes and the brand's history leaves with them

The status quo

You will probably recognise these

  • The original brief was given in a meeting and written down nowhere
  • Client feedback is spread across WhatsApp, Telegram and email
  • “But they already approved this” — and there is no record
  • The account manager changes and the brand's history leaves with them
  • A proposal for an existing client gets written from scratch
  • A retainer lapses and nobody noticed when it went cold

The first week

Three moves, no implementation project

  1. Import brands as engagements

    One engagement per brand, one contact per person on the client side. History sticks to the brand, not the account manager.

  2. One note or voice memo after each meeting

    Put the brief and the feedback there. The task and the follow-up come out of that note by themselves.

  3. Let Pulse surface the quiet brands

    A brand nobody has worked on in six weeks comes back — before the retainer doesn't renew.

Capabilities

What agency work actually needs

  • A feed on every brand

    Every conversation, decision and piece of feedback on one timeline that survives people leaving.

  • A voice note after the meeting

    Nobody fills in a form after a briefing. Everybody will talk for a minute.

  • Search what was actually said

    “What was last year's campaign and why did we pick it” — answerable, rather than guessed at.

  • Pulse on quiet accounts

    An absence is not an event; something has to be obliged to raise it.

Agency questions

  • We have a project tool — does this replace it?
    No, and it shouldn't. A project tool tells you what work is in what state. This is where the relationship memory lives: what was said, what was approved, and why. If your task board works, keep it.
  • Client feedback comes in on WhatsApp — does it import automatically?
    No. We have no WhatsApp integration and won't pretend otherwise. What it does is reduce recording it to a one-minute note or voice memo, which is the only thing that happens in practice.
  • Does it do invoicing?
    No. Agency billing and finances happen somewhere else.

Bring your hardest engagement to the demo

We will walk your own workflow, not a scripted one — and tell you plainly where the platform does not fit yet.