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CRM for services firms and B2B sales

You didn't lose the deal. It slipped your mind.

PulseUp is your team's memory, from the first meeting to the last deliverable.

The Today screen on a phone: a greeting, the week's days, and the next meeting with Arya Foods.

Sound familiar?

  • “I thought you were following up”
  • “What did we promise last time?”
  • “Who sent that file?”
  • “Rezaei left — whose account is it?”
  • “Six months since we called this client”
  • “We answered this before”

The product itself

Four screens you open every day

  1. The pipeline on a phone: opportunities with their stage, a progress meter and the estimated fee.
    Pipeline

    Every opportunity, its stage and its fee

    • Each stage says what it expects
    • What was sent is on the record, with its date
    • A won opportunity becomes an engagement
    Opportunities
  2. The week's upcoming meetings on a phone, each with its time, client and participants.
    Meetings

    The meeting writes its own record

    • The client's name is recognised as it is said
    • Decisions and tasks reach the right page once you approve
    • Each person sees only the part they are entitled to
    Meetings
  3. Contacts on a phone: the organizations in the workspace, with their industry.
    Contacts

    Someone answers for every account

    • Every organisation has an account manager
    • Every contact has their own officers
    • A holding company sees its whole group
    Accounts
  4. Pulse review on a phone: one account, why it is in the queue, and Looks good, Needs action and Snooze.
    Pulse

    Pulse tells you which account needs you today

    • One queue, with the reason for each item
    • Looks good, needs action, or snooze, in one tap
    • An account that went quiet comes back by itself
    Weekly rhythm

PulseUp is a CRM that remembers the account for you

  • A meeting
  • A document
  • A conversation

PulseUp

The organisation's memory

  • Quiet accounts speak up
  • Answers, with their source
  • A funnel nobody has to fill in

On your phone

All of the work, in your pocket

Falsifiable

Five sentences you can test

  • The assistant answers only from what the asker is entitled to see.

  • Nothing is written without a human yes.

  • Every model call shows its cost before you press.

  • Stage history is only ever appended; it has no edit and no delete.

  • In our cloud, or entirely on your own servers, with no phone-home.

The four things we always hear

  • We already have a CRM.
    And probably nobody updates it. Here the funnel is built from the day's work: the meeting, the note, the voice memo. If your team keeps its current CRM current, you don't have this problem.
  • My team never enters anything.
    Which is why the way in isn't a form. A short note or a voice memo after a meeting produces the task and the history by itself.
  • What is the difference between an opportunity and an engagement?
    An opportunity is work you are chasing; an engagement is work you have won. A won opportunity creates the engagement and stays as its history. Each has its own board and its own stages.
  • Does our data have to go to the cloud?
    No. You can run it on your own servers: an offline licence, nothing phones home, and the language model can sit inside your network.

Open your first opportunity

Import your contacts and see what each stage asks of you.